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Streamlined GTM Customer Retention

We help early-stage founders integrate Customer Success into their existing team—or launch a lean CS function without hiring a full department.

Customer Success isn’t broken. It’s bloated.

With a network of 8,000+ RevOps and Customer Success specialists, we can connect you with the right specialist to customize retention strategies, and execution support to fit your business — no cookie-cutter solutions, ever.

Retention Roadmap

Perfect for scaling companies needing targeted insights and immediate action steps.

These intensive 2-hour sessions are fully customized to your business and provide an expert-led roadmap to optimize or lay the foundation for your churn, revenue retention, and post-sales process.

Playbooks and SOPs

From Insights to Execution— Our team will build out the systems that drive retention & expansion

You’ve completed the roadmap sessions—now it’s time to bring the strategy to life. The next step? Building out the processes and systems your team needs to execute at scale.

Day-to-Day Execution

Need help with the day‑to‑day? Pick your fit:

Option 1 - Empower & Support

Fractional Leadership - We train your team on our playbooks, shadow key calls, and stay on as fractional backup—so the muscle stays in‑house.

Option 2 - Done‑for‑You Insights

Fractional Team - We run the customer conversations, pull the data, and hand you decision‑ready reports—no extra headcount needed.

Option 3 - Recruiting Partner

Recruiting - We utilize our vast network to source the perfect fit for your team to direct hire.

Free Strategy Review

"I’ve had the privilege of working directly under Danielle and I can confidently say she’s one of the most passionate and driven leaders I’ve ever worked with. Danielle brings a rare combination of innovation, strategic thinking, and a deep understanding of what drives customer value.

She single-handedly transformed our Customer Success organization, building it into a data-focused, metrics-driven function that not only improved our internal workflows but also strengthened our client relationships in meaningful, measurable ways. Her ability to develop and implement new processes has been game-changing for our team, streamlining our efforts and setting us up for long-term success.

As a leader, Danielle has been one of the most influential bosses I’ve ever reported into. She leads with empathy, compassion, and a genuine care not just for our clients, but for every member of her team. Her thoughtful, people-first leadership style creates an environment where individuals feel supported, heard, and empowered to do their best work.

Danielle is also a natural problem solver—someone who approaches every situation with a solution-oriented mindset. No matter the challenge, she remains calm, focused, and determined to find the best path forward.

If you're looking for a leader who can elevate a team, drive meaningful change, and build a strong, customer-centric culture rooted in both results and empathy, Danielle is that person."